Refund policy

Refund & Return Policy

Return & Refund Policy – Fizurd.com

We want you and your pet to love every product purchased from Fizurd.com.

Returns

You may request a return within 14 days of receiving your order.

To be eligible for a return:

  • The item must be unused and in original packaging

  • Proof of purchase is required

Non-Returnable Items

Certain items such as hygiene-related pet products may not be eligible for return.

Refunds

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.

If approved, the refund will be processed to your original payment method within 5-10 business days.

Exchanges

If your item is damaged or defective, we will gladly replace it.

Contact

For returns, contact us at:
fizurd.com@gmail.com